Professisonal, knowledgeable, experienced outside sales staff Knowledgeable inside staff, always available to handle inquiries, orders, problems, etc. Prompt, same day processing of orders, from our fax to yours Excellent, prompt, follow though on customer or manufacturer delivery, billing, or other problems Outstanding rapport with customers in addition to personal calls - telemarketing, mailings, etc. Help with collections of past due invoices and continuous follow up to get payment Key Account calls made personally by Ted Fishman Notification of price increases, new products, specials and other pertinent information on a timely basis Incoming and outgoing wats lines, fax, e-mail, computerized reports Full credit and bank information on all new accounts